FREQUENTLY ASKED QUESTIONS
What kind of film do you develop?
We develop+scan 35mm film in C41 color, black and white, and disposable cameras. We do not develop 120 film or E6 color reversal film. Do NOT send in souped film.
Do you develop expired film/Can you push or pull film?
We can develop expired film, but we do not push/pull any film during the developing process. Send in expired film at your own risk, Z41 Film Lab is not responsible for blank rolls or color shifts.
Can I send in a bulk amount of film?
Yes. 5 rolls or more are considered a bulk order, and the turnaround time will be 3-7+ business days. For orders of 10+ rolls please contact our email.
How long will it take to get my film scans?
Once we receive your film, it takes 3-5 business days to get your film scans. Black and White film developing takes 3-7 business days.
Can I get my negatives back?
Negatives come sleeved and with shipping tracking!
Can I track my order?
Yes, use our Order Status Page.
I forgot to purchase "Negatives - ADD-ON" when I placed my order but I want my negatives back, what do I do?
Place a secondary order with just "Negatives - ADD-ON"
My order status says "Order Not Found" but I placed an order, what do I do?
The order status page sometimes can take a day or two to update for new orders. It will always be updated by every Wednesday with new orders.
What equipment do you use to develop my film?
All film is thoughtfully hand developed using Kodak chemistry and Uniroller machines.
What scanners do you use?
We use the Noritsu LS-600 for all of our film scanning.
Do you do half-frame/panoramic film?
Yes!
What resolution are your scans?
Our scans are roughly 2000x3000 pixels, and can produce high quality prints up to 8x10in. Perfect for instagram, small prints, and zines.
I have a question that isn't listed here, what do I do?
Please contact us at support@z41film.com, we're happy to answer all questions. :)
Can I send in mature content to be developed?
In order to send in mature content please email us beforehand on how to do so. If you do not confirm with us prior via email and we receive these photos they will be thrown away.
Every Monday at 8am PST, we have a “drop” of 300+ orders for film development.
When you order, you’ll choose one of our developers to send your film to. All of our developers offer the same service for the same price.
After you order, you’ll receive an email with your developer’s address. This is where you’ll ship your film to!
Once your developer receives your film, they develop, scan, and send you the digital scans directly to you via a link to your email - all within 3-5 business days. No CD’s, no USB’s, no problem.
To check the status of your order, please use the order status page on our website.
We do not offer prints, but if you want your negatives back in archival sleeves (as well as a free sticker) choose the “Negatives Add-On” option when purchasing.